FAQs

Only if you wish to create and manage your purchased tickets. If you simply want to make a booking for an event you don’t need an account.

GBTickets offers a secure payment gateway that accepts Visa, Mastercard and Amex debit or credit cards.

Your tickets will arrive to your email inbox within minutes of booking. If you don’t receive the email, please check your junk / spam folders and double check that you are logged into the correct email account.

This is for the event organiser to decide, GBTickets does not make these decisions on behalf of organisers. Please check with the event organiser – the contact details on event page and within the booking confirmation email.

It happens, don’t worry! Simply login to your account and click ” Ticket History”, now download your E-tickets again.

Any potential refunds relating to events are handled solely by the Event Organiser who creates and manages the GBTickets event. There might be additional booking fee/handling  fee involved which may apply to ticket holders booking for paid events via the GBTickets website is not refundable.

GBTickets is very respectful of the privacy of all users on its Site. Any personal information that may be used by the GBTickets Site in order to carry out its necessary functions is protected and data itself is also encrypted to further reduce any risk that your information will be obtained and used by unauthorized access. We do not store your full credit card number, only the last four digits is kept and this is to show you which card you have used to make the booking.

GBTickets treats your data seriously. We do not on-sell or provide your data to any 3rd parties or send you emails apart from those relating to your current purchase. Please consult our Privacy Policy for more details.

GBTickets is a booking service used by many organisations such as schools, community groups, theatres, professional organisations and charities. If GBTickets appears on your credit card statement it will be because you, or sometimes a family member, have booked or registered to an event through our system. To see what the transaction was for or to validate your transaction please search on the secure find transaction page.

Most event organisers are happy to accept tickets shown on a phone or a tablet screen.

Our Privacy Policy can be viewed here and also available on the footer of this website.

GBTickets offer 3 types of packages, that can be found here. There are no set-up costs, no minimum sales and no ongoing commitments

GBTickets is suitable for events of all types and sizes. You can use GBTickets to create school events, theatre performances, charity fundraisers, dance school events, festivals, sport club events, university club events, rotary and lions club events, markets, racing club meets, choirs, workshops and seminars, council run events, scouts and girl guide events, business and association events, visitor and information centre events, cooking school registrations, music concert ticket sales and much more.

There is no catch. In fact we encourage you to try us out and see for yourself how easy the GBTickets site is to both create and manage your next event or to simply book an event.

Yes, each GBTickets ticket has a unique QR code you can scan using one of our scanning options.

If an event is booked and paid for via the GBTickets website, ticket holders must may by credit card  or Paypal. If the event is free or the Event Organiser decides to organise the collection of monies themselves, then tickets may be booked at no charge.

Absolutely! You can make your event private and turn off all social media links via the ‘Event Publication’ section. It is at your discretion to share your unique booking URL publicly or privately.

Our Australian based Client Services team are always on hand to help clients get started online, answer technical questions and provide valuable advice, tips and ideas..

Ok great ! Simply check the package whichever suite best for you and fill up a short Organiser form, We will contact with you ASAP and our specialised team will setup everything for you. Just make sure you provide us with a valid email address so that we can activate your account quickly